{"id":925,"date":"2025-09-14T09:28:07","date_gmt":"2025-09-14T09:28:07","guid":{"rendered":"https:\/\/dopaytest.code95.info\/?page_id=925"},"modified":"2025-10-11T10:09:27","modified_gmt":"2025-10-11T10:09:27","slug":"business-terms-conditions","status":"publish","type":"page","link":"https:\/\/dopay.com\/en\/business-terms-conditions\/","title":{"rendered":"Business Terms &amp; Conditions"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\"><\/h1>\n\n\n\n<p>Last&nbsp;updated: Sept. 15, 2025<\/p>\n\n\n\n<p>These Business Terms (\u201cT&amp;Cs\u201d) govern the use of the Dopay Business Account and related services (the \u201cCore Services\u201d) provided by Dopay Egypt LLC (\u201cDopay\u201d, \u201cwe\u201d, \u201cus\u201d). They form an integral part of the Service Agreement signed with each client (\u201cClient\u201d).<\/p>\n\n\n\n<p>By using the Services, the Client agrees to these T&amp;Cs.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/dopay.com\/en\/business-terms-conditions\/#1_Who_is_Dopay\" >1. Who is Dopay?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/dopay.com\/en\/business-terms-conditions\/#2_Licensing_Partner_Bank\" >2. Licensing &amp; Partner Bank<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/dopay.com\/en\/business-terms-conditions\/#3_Opening_and_Using_the_Dopay_Business_Account\" >3. Opening and Using the Dopay Business Account<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/dopay.com\/en\/business-terms-conditions\/#4_Beneficiary_Accounts_and_Cards\" >4. Beneficiary Accounts and Cards<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/dopay.com\/en\/business-terms-conditions\/#5_Client_Responsibilities\" >5. Client Responsibilities<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/dopay.com\/en\/business-terms-conditions\/#6_Dopay_Responsibilities\" >6. Dopay Responsibilities<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/dopay.com\/en\/business-terms-conditions\/#7_Transactions\" >7. Transactions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/dopay.com\/en\/business-terms-conditions\/#8_Data_Protection\" >8. Data Protection<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/dopay.com\/en\/business-terms-conditions\/#9_Fees_and_Charges\" >9. Fees and Charges<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/dopay.com\/en\/business-terms-conditions\/#10_Limitation_of_Liability\" >10. Limitation of Liability<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/dopay.com\/en\/business-terms-conditions\/#11_Confidentiality\" >11. Confidentiality<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/dopay.com\/en\/business-terms-conditions\/#12_Anti-Money_Laundering_AML\" >12. Anti-Money Laundering (AML)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/dopay.com\/en\/business-terms-conditions\/#13_Complaints\" >13. Complaints<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/dopay.com\/en\/business-terms-conditions\/#14_Marketing_and_Branding\" >14. Marketing and Branding<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/dopay.com\/en\/business-terms-conditions\/#15_Updates_to_these_T_Cs\" >15. Updates to these T&amp;Cs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/dopay.com\/en\/business-terms-conditions\/#16_Governing_Law_Jurisdiction\" >16. Governing Law &amp; Jurisdiction<\/a><\/li><\/ul><\/nav><\/div>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Who_is_Dopay\"><\/span><strong>1. Who is Dopay?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Dopay is a fintech company that provides payroll and payment services to businesses and their employees, contractors, and other beneficiaries (\u201cBeneficiaries\u201d). We provide Dopay Business Accounts and related services to companies, and Dopay personal accounts, prepaid cards, and related services to Beneficiaries.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Licensing_Partner_Bank\"><\/span><strong>2. Licensing &amp; Partner Bank<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>We offer our services in partnership with Arab Banking Corporation Egypt SAE (the \u201cPartner Bank\u201d), an Egyptian bank regulated by the Central Bank of Egypt (\u201cCBE\u201d). The Partner Bank has obtained a license from CBE for Dopay to act as a Bank Agent and provide the Services.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Client funds are held in a ringfenced account with the Partner Bank and are fully segregated from Dopay\u2019s own operational accounts.<\/li>\n\n\n\n<li>The Partner Bank is responsible, as a regulated entity, for the security of Client funds.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Opening_and_Using_the_Dopay_Business_Account\"><\/span><strong>3. Opening and Using the Dopay Business Account<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>3.1 Subject to acceptance by the Partner Bank, Dopay will open a Dopay Business Account for the Client. This is a virtual account in the Client\u2019s name, used exclusively to pay Beneficiaries.<br>3.2 The Client may use \u201cDopay for Business\u201d to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Add, suspend, or remove Beneficiaries;<\/li>\n\n\n\n<li>Open Dopay personal accounts for Beneficiaries;<\/li>\n\n\n\n<li>Order Dopay prepaid cards for Beneficiaries;<\/li>\n\n\n\n<li>View balances and transactions.<\/li>\n<\/ul>\n\n\n\n<p>3.3 The Client is responsible for actions of authorized users. Dopay may freeze or block access in case of disputes or suspected misuse.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Beneficiary_Accounts_and_Cards\"><\/span><strong>4. Beneficiary Accounts and Cards<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>4.1 The Client may request Dopay to open personal accounts for Beneficiaries, subject to CBE KYC rules. The Client is responsible for accuracy of Beneficiary data provided.<br>4.2 Dopay will facilitate issuance of a prepaid card (the \u201cDopay Card\u201d) to each Beneficiary. Beneficiaries must present ID and sign proof of delivery.<br>4.3 Funds once credited to a Beneficiary\u2019s account cannot be recalled without the Beneficiary\u2019s consent.<br>4.4 Responsibility for the Dopay Card and Beneficiary account transfers to the Beneficiary once the card and account are activated.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Client_Responsibilities\"><\/span><strong>5. Client Responsibilities<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The Client shall:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide complete, accurate, and up-to-date Beneficiary and payroll data;<\/li>\n\n\n\n<li>Maintain sufficient funds in the Dopay Business Account to cover payroll and applicable fees;<\/li>\n\n\n\n<li>Obtain necessary Beneficiary consents for data sharing under Egyptian law;<\/li>\n\n\n\n<li>Indemnify Dopay against claims, losses, or damages caused by inaccurate data, insufficient funds, or employment-related disputes.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_Dopay_Responsibilities\"><\/span><strong>6. Dopay Responsibilities<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Dopay shall:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Safeguard Client funds in cooperation with the Partner Bank;<\/li>\n\n\n\n<li>Provide reporting on account balances and transactions;<\/li>\n\n\n\n<li>Secure transactions in accordance with applicable data security and banking standards.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7_Transactions\"><\/span><strong>7. Transactions<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>7.1 Payroll instructions submitted are final and irrevocable once processed.<br>7.2 Beneficiary payments cannot be reversed once credited, except with the Beneficiary\u2019s consent or where required by law.<br>7.3 Dopay may block or delay transactions if instructions are unclear, unlawful, or suspected to involve fraud or money laundering.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"8_Data_Protection\"><\/span><strong>8. Data Protection<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>8.1 Dopay processes Client and Beneficiary data solely to provide the Services.<br>8.2 The Client shall ensure that the provision of Beneficiary data to Dopay complies with Egyptian Personal Data Protection Law No. 151\/2020.<br>8.3 Dopay will apply appropriate technical and organizational measures to protect data.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"9_Fees_and_Charges\"><\/span><strong>9. Fees and Charges<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>9.1 Fees for Core Services (if any) are set out in the Client\u2019s Service Agreement or as updated by Dopay from time to time.<br>9.2 Fees will be deducted from the Client\u2019s Dopay Business Account, and an invoice and receipt will be issued.<br>9.3 If sufficient funds are not available, Dopay may suspend Services until balances are restored.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"10_Limitation_of_Liability\"><\/span><strong>10. Limitation of Liability<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>10.1 Dopay\u2019s maximum liability is limited to six (6) months of fees paid by the Client immediately preceding the claim.<br>10.2 Dopay is not liable for indirect, consequential, or loss of profit claims.<br>10.3 The Partner Bank is responsible, as a regulated entity, for safeguarding Client funds.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"11_Confidentiality\"><\/span><strong>11. Confidentiality<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Both Parties must keep confidential all non-public information received under this Agreement. This obligation continues after termination.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"12_Anti-Money_Laundering_AML\"><\/span><strong>12. Anti-Money Laundering (AML)<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The Client represents and warrants that it has and will continue to conduct its operations in full compliance with all applicable anti-money laundering and counter-terrorist financing laws. Dopay and the Partner Bank may block or report transactions suspected of breaching AML requirements.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"13_Complaints\"><\/span><strong>13. Complaints<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>13.1 If the Client has a complaint, it should first contact Dopay\u2019s account manager, call centre, or helpdesk.<br>13.2 If unresolved, the Client may escalate the complaint to&nbsp;info@cbe.org.eg&nbsp;(Central Bank of Egypt).<br>13.3 Dopay may record incoming and outgoing calls for training and compliance purposes.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"14_Marketing_and_Branding\"><\/span><strong>14. Marketing and Branding<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>14.1 Dopay may, from time to time, promote and offer relevant products and services directly to Beneficiaries.<br>14.2 The Client grants Dopay the right to use its name, trade name, and logo in Dopay\u2019s marketing materials, case studies, and client lists, unless the Client provides written notice opting out.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"15_Updates_to_these_T_Cs\"><\/span><strong>15. Updates to these T&amp;Cs<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>15.1 Dopay may update these T&amp;Cs from time to time.<br>15.2 Updates will be communicated with at least thirty (30) days\u2019 notice.<br>15.3 Continued use of the Services after the effective date of updates constitutes acceptance. If the Client does not accept the changes, it may terminate before they take effect.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"16_Governing_Law_Jurisdiction\"><\/span><strong>16. Governing Law &amp; Jurisdiction<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>These T&amp;Cs are governed by Egyptian law. Disputes are subject to the exclusive jurisdiction of the Cairo courts.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last&nbsp;updated: Sept. 15, 2025 These Business Terms (\u201cT&amp;Cs\u201d) govern the use of the Dopay Business Account and related services (the \u201cCore Services\u201d) provided by Dopay Egypt LLC (\u201cDopay\u201d, \u201cwe\u201d, \u201cus\u201d). They form an integral part of the Service Agreement signed with each client (\u201cClient\u201d). By using the Services, the Client agrees to these T&amp;Cs. 1. &hellip; <a href=\"https:\/\/dopay.com\/en\/business-terms-conditions\/\">Continued<\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"template-static.blade.php","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-925","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Business Terms &amp; Conditions - Fast easy secure cashless payroll - Dopay<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dopay.com\/\u0634\u0631\u0648\u0637-\u0648\u0623\u062d\u0643\u0627\u0645-\u062f\u0648\u0628\u064a\u064a-\u0644\u0644\u0623\u0639\u0645\u0627\u0644\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Business Terms &amp; Conditions - Fast easy secure cashless payroll - Dopay\" \/>\n<meta property=\"og:description\" content=\"Last&nbsp;updated: Sept. 15, 2025 These Business Terms (\u201cT&amp;Cs\u201d) govern the use of the Dopay Business Account and related services (the \u201cCore Services\u201d) provided by Dopay Egypt LLC (\u201cDopay\u201d, \u201cwe\u201d, \u201cus\u201d). 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